Tell me where I am

Today it happened to me again. I started to fill in an on-line questionnaire and I did not finish it.

Why?

It took much too long and I had no idea where I was and how many questions I still had to go.

So if you want me (and probably many other people) to fill in your questionnaire and finish it, you must make sure that

• it is not too long and
• there is some kind of  indication of where I am and how far I still have to go.

And remember that left is ‘no good’ and right is ‘good’. Unless you want people that write from right to left to fill in your questionnaire.

Related posts:

1. Ask your customers, they will answer
2. Online survey usability
3. Avoid the fold
4. Do not ask too much

Tagged as: questionnaire, Usability